Terms and Conditions

General Terms and Conditions

These General Terms and Conditions (hereinafter referred to as “T&Cs") contain the rights and obligations of DanConcept Kereskedelmi és Szolgáltató Korlátolt Felelősségű Társaság (registered office: 4026 Debrecen, Hunyadi utca 14., company registration number: 09-09-014581, hereinafter referred to as "Service Provider") and the Customer (hereinafter referred to as “Customer") using the electronic commercial and commercial services provided by DanConcept (hereinafter jointly referred to as "Parties").

The scope of these Terms covers all electronic commerce activities provided in the territory of Hungary through the Internet site https://www.iddesign.eu and https://www.iddesign.eu/en or its customer interface (hereinafter referred to as "Website"), as well as all commercial transactions in the territory of Hungary or any other country that are otherwise (not electronically) concluded or performed between the Parties in connection with the product sold by the Service Provider (hereinafter referred to as "Product").

In all cases, please read these T&Cs and the Privacy Policy carefully, in particular with regard to any modifications, so that you are always aware of the terms and conditions governing the purchase of the relevant Product in a business premises or through the Website and the conditions of use of the Website.

The provisions set forth in these T&Cs in connection with the purchase through the Website shall evidently apply to the purchase at the Service Provider's premises. For the purposes of these T&Cs, the word "contract" shall mean both contracts signed in person in writing and concluded via e-mail and through the Website.

Table of contents

Service Provider’s Details
General information
Order (products, promotions)
Delivery terms
Prices and payment terms
Guarantee, warranty, withdrawal
Imprint

SERVICE PROVIDER’S DETAILS

The Service provider’s details are the following:

1.1. Name:

DanConcept Kereskedelmi és Szolgáltató Korlátolt Felelősségű Társaság

1.2. Registered office:

4026 Debrecen, Hunyadi street 14.

1.3. Business premises:

IDdesign MaxCity: 2045 Törökbálint, Tópark street 1. A. entrance

1.4. Phone number:

IDdesign MaxCity: +36-23 444 707/+36-23 444 708 - available on business days 10-18

1.5. Electronic contact details: webshop@iddesign.hu

1.6. Tax number:

14221776-2-09

1.7. Registration Authority:

Company Registry Court of Debrecen Regional Court

1.8. Company registration number:

09-09-014581

1.9. These T&Cs are prepared in Hungarian language

(contracting in another language is not an option)

1.10. Website hosting provider information:

Name: Linuxweb Informatikai Kft.

Registered office: 4034 Debrecen, Sólyom street 28.

Company registration number: 09-09-014362

Tax number: 14167544-2-09

GENERAL INFORMATION (e-commerce)

2.1. The business activities of the Service Provider and its services offered shall be governed by the Hungarian law. When accessing the Website, the Customer is responsible for complying with all applicable local laws and other laws. The language of use of the Website and the language of orders and contracts shall be Hungarian.

2.2. Please note that the Service Provider reserves the right to unilaterally modify these T&Cs (including, in particular, the means of Website operation and the information displayed on the Website) with good reason, subject to prior general notice and with effect for orders placed after such modification. In particular, inflation in respect of the change of the price of the service, in other cases change in market conditions that makes it impossible to provide the service to the same standard, or if the Customer, its subcontractors, contributors or contractual partners fail to fulfil their essential contractual obligations in connection with the provision of the service under these T&Cs, shall be considered as good reason. The Service Provider strives to ensure uninterrupted access to the Website, however, it reserves the right to suspend the operation of the Website in whole or in part for good reason (especially in the event of a substantial change in the technical conditions).

2.3. Should any of the provisions laid out in these T&Cs be invalid, unlawful or unenforceable under Hungarian law, all other provisions of these T&Cs shall nevertheless remain intact and the invalid, unlawful or unenforceable provision of these T&Cs (until it is invalid, unlawful or unenforceable) shall be severed. Any provision of these T&Cs which is considered to be invalid, illegal or unenforceable, in part or to an extent, shall remain in full force and effect with respect to the part that is not considered invalid, illegal or unenforceable. The Customer and the Service Provider shall make all reasonable efforts to replace the provision declared invalid, unlawful or unenforceable (severed) with a valid, lawful and enforceable provision, the legal effect of which corresponds to the intended legal effect of the separated provision to the greatest extent possible.

2.4. All items shall be deemed to have been delivered on the date of sending the so-called "read receipt" or on the date of the recipient's response acknowledging the receipt of the e-mail. If any notice or information is not received during the normal business hours of the Service Provider, such notice or information shall be deemed to have been received on the following business day at the beginning of the regular business hours of the Service Provider. Notifications sent to the appropriate address for which no delivery error message is received shall also be deemed delivered, if the addressee shall not acknowledge receipt of the e-mail at the request of the other party.

2.5. If you have any questions about the Products and/or services distributed by the Service Provider, please visit the Service Provider's website or send an email to webshop@iddesign.hu, maxcity@iddesign.hu, szerviz@iddesign.hu, szallitas@iddesign.hu.

2.6. These T&Cs shall enter into force on 3st February 2023. In case of any amendment of these T&Cs, the provisions not affected by the amendment shall remain intact.

ORDER (PRODUCTS, PROMOTIONS)

3.1. Conclusion of contracts and data provision

3.1.1. Purchase on the Website is possible by placing an order electronically in the manner specified in these T&Cs. Orders are processed in two stages. The Customer first receives an automated feedback on the order, which only records the fact that the Service Provider's system has received the Customer's order through the Website, however such feedback does not imply acceptance of the Customer's offer. Should the Customer not receive the automatic e-mail within 24 hours of the order, please contact the Service Provider, because the order may not have been received by the Service Provider's system for technical reasons. After an inspection and sending the offer to the Customer, the Service Provider shall confirm the Customer's offer in a second, non-automatic e-mail (hereinafter referred to as "Confirmation”). By sending the order to the Service Provider (offer) and by the Service Provider’s Confirmation to the Customer (acceptance), a contract in writing is concluded between the Service Provider and the Customer, which the Service Provider registers and retains for 5 years after the date of conclusion. The contract is concluded once the Service Provider’s confirmation e-mail becomes available to the Customer in its mail system.

3.1.2. Prior to placing the order, the Client shall complete a data sheet displayed on the Website during the ordering process. The Customer shall take care of the accuracy of the data, since the Product is invoiced or shipped on the basis of the data provided. The Service Provider shall not be liable in any way for delivery delays or other problems or errors arising from incorrect and/or inaccurate data provided by the Customer. Data recorded incorrectly may be changed by sending an e-mail to webshop@iddesign.hu or by calling the phone number provided in Clause 1.

3.2. The order

3.2.1 Steps for purchasing on the webshop

- Login/Registration: Purchases on the Website require registration, which you can do via your Facebook account or independent registration.

- Products available in the Webshop: On the Website, the Service Provider classifies in-stock Products that can be ordered immediately and Products that can be ordered only in person (including placing the order by e-mail after a personal inspection).

Products In Stock: Products in stock are those that are available in the Service Provider's stock at the time of purchase. The Service Provider can deliver such orders immediately in the order of processing. For such Products, the “Add to Cart” button on the Website is for initiating the order.

Products available but not In Stock: Products that are not in stock at the time of purchase but can be supplied directly by the manufacturer upon request. The order period for these Products is about 6-8 weeks, but in many cases they arrive sooner. Such Products can only be ordered by the Service Provider after receiving the full payment. For these Products, the "You can order the product, but it is not in stock at the moment!" section in the cart is clearly indicated in red frame.

Products ordered only in person: In case of Products for which the disclosure or clarification of special parameters is too complicated, in particular if the colour and material, or the size or composition of the Product in question is to be viewed or selected in person (e.g. sofas, beds, etc.), the order may be placed only in person or by e-mail after personal inspection. The purchase method described above is not applicable for such Products. In all such cases, after placing the order, the Service Provider's staff shall contact the Customer and inform them of the need for a personal order.

- Product Selection: The Products are categorized on sub-pages for the Customers. Only Products individually tagged are available on the Website. The range of Products that can be purchased/ordered can be accessed by the Customer on the so-called listing pages or on the Product subpages of the Product, where the Customer can select the desired Product(s). By clicking on the image of the Product, you can see the additional data and a bigger picture of the Product on the so-called Product subpage. You can specify the number of the ordered Products on both the Product listing and the Product subpages.

- Placing the order: After selecting the Products, the Customer can place selected the Products in the cart clicking “order” or “add to cart" buttons on the Website, the number of Products is displayed on the cart button in the upper right corner, and the selected Products can be displayed by clicking on it. Click the “cart” button or click the “proceed to checkout" button to see the contents of the cart, where the quantity can be changed. This interface shows which Products are in stock and which Products should be ordered from the supplier. In addition, gross totals are also indicated. The amount calculated does not include the shipping fee. Below the gross total is the "expected shipping fee" calculated by the Website taking into account the parameters of the Product. No further costs will be charged if the Customer selects to collect in person.

Then you can proceed to checkout to provide the necessary data by clicking on the „enter data" button. Customers must provide the following data for each order placed on the Website (or e-mail):

method of delivery or payment (collection in person, delivery / bank transfer, credit or debit card payment)
Customer’s name, email address, telephone number, billing address,
delivery address, in case of requesting home delivery
company name, registered office and tax number in the case of a company account.

In the case of a credit or debit card payment method, payment can only be made if:

the Customer has his or her cellphone at hand
the Customer’s bank can reach that number
and we also recommend you download your bank's mobile app to make the double authentication more convenient.

For more questions, please visit our FAQ.

After entering the information, you can send your order by marking the check-box to accept these T&Cs and clicking the “order" button permanently.

The Service Provider hereby informs the Customer that the availability of the Products can only be verified during the process of the order. If there is no sufficient quantity in stock of a Product, the Service Provider's staff shall contact the Customer by phone or e-mail after the order regarding the contents and the date of the due delivery.

3.2.2. The Service Provider accepts the Customer's order (purchase offer) by means of a confirmation e-mail (the Confirmation), subject to which the contract is concluded between the Parties, after the examination of the Customer's order (purchase offer) and the consultation with the Customer, if necessary, in accordance with Clause 3.2.1. If the Customer does not receive the Confirmation e-mail within no later than 48 hours after sending the order, the Customer shall be exempt from the offer validity.

3.3. Personal orders and orders placed by e-mail after personal inspection

In case of purchases at the Service Provider's business premises, the contract with the content contained therein is concluded by signing the order form used by the Service Provider. The Service Provider shall place the contract in the archives and keep it for the period specified in the Privacy Policy, but for at least 5 years.

In the case of an order sent by e-mail after the personal inspection, the contract shall be concluded after sending the order form via e-mail signed by the Customer, once the Service Provider accepts that and shall be considered as a written contract, which shall be governed by the above provisions. The contract concluded in this way cannot be considered as a distance contract, so the provisions of Clause 6.4 of these T&Cs do not apply to it, and the Customer who is a consumer does not have the right to withdraw.

In order to conclude the contract, the Customer must provide the Service Provider with the data listed in Clause 3.2.1 above.

3.4. Products, promotions

3.4.1. The Service Provider shall indicate the precise name and detailed description of the Product on the Website, and shall display a photo of the Products. If an image displayed differs from the reality and are there only as illustrations, the Service Provider shall indicate that next to the picture. Images and texts on the Website are the property of the Service Provider, who shall take action against unauthorized users of the Website content.

3.4.2. Prior to purchase the Customer may contact the Service Provider with questions related to the Product. The Customer may get additional information regarding the quality, essential features, use and usability of any Product on the Website via the contact details of the Service Provider laid in Clause 1.

3.4.3. If a special price is introduced, the Service Provider shall provide all information on the Website interface about the special offer, its exact duration and how to apply it.

3.4.4. The prices of the Products available on the Website are the valid consumer prices including VAT, which also applies to orders placed on the Website and in the showrooms. Product prices displayed in stores may differ from the prices available in the Webshop.

3.4.5. Promotions related to the Website (e.g. general promotional periods, coupon discounts, etc.) may only be applied to orders placed on the Website and are not available for purchases made in the shop.

3.4.6. The Website does not handle discounts during 3+1, 4+1 promotions and coupon weekends. The Service Provider's staff will give you information on the correct amount. Please do not hesitate to place your order online.

DELIVERY TERMS

The Customer can receive the selected products by home delivery (delivery or courier service) or in person at the Service Provider's business premises.

4.1 Delivery and costs:

If the Customer orders the selected Product by delivery, Products In Stock are expected to be delivered to the Customer within 3-5 business days of the Confirmation, or of the date the Product is received by the Service Provider.

Depending on the size and shape of the Product, home delivery is either by courier service or by a professional furniture carrier.

You may find information under the following link: Delivery fees and other informations: DELIVERY, COSTS AND PERSONAL COLLECTION

In order to facilitate the enforcement of any future claims, we recommend that Customers check the package and the itemized Product(s) at the time of delivery, if possible. Customers may notify the Supplier's subcontractor and also record their complaints against the delivery and the ordered items in the presence of the supplier. The invoice will be sent to the Customer by e-mail to the e-mail address provided. In the case of returned parcels that have not been accepted, the Customer will be charged for the return shipment, which the Service Provider will only be able to resend if the value of the parcel is paid in advance.

We apologize if, regardless of careful packaging, a Customer's package sustains any damage during the delivery process. We can only enforce our claim for damages against the delivery company if notification is given within 72 hours of receipt of the package. Therefore, we ask our Customers to check the contents of the package one by one within 72 hours of receipt since we can accept any report of damages only within that limit.

If a Product, or any part thereof, is damaged on receipt, please notify the Service Provider within 3 working days of receipt using the indicated contact information. After 3 working days from receipt, the Service Provider cannot accept a warranty claim related to Product damage.

These delivery fees can only be valid for orders placed through our webshop.

4.2 Personal collection:

In case of bank transfer payment in advance or cash or credit /debit card payment in the shop the Customer may collect the ordered Products at MAXCity shopping mall, after consultation with the Service Provider's staff. In case of personal collection, the Customer must report at the cashier that he/she is there to pick up his/her saved package.

The Service Provider’s staff shall notify the Customer of the preparation of packages ordered under personal collecton also by telephone. The processing time for this is 1-2 business days after the Service Provider has received the Product, or in the case of Products In Stock, 1-2 business days after the order.

By signing the purchase contract/placing the order, the Customer acknowledges and agrees that the Service Provider shall give notification as soon as possible on the receipt of the ordered Product and the payment of the remaining purchase price by e-mail to the contact provided by the Customer. The Customer shall pay the full purchase price for the Service Provider and must take over the Product no later than within 7 working days after becoming aware of the notification but preferrably as soon as possible. Should the Customer fail to pay the residue of the purchase price in full within 7 business days after the notice, and fail to take over the Product, the Customer shall pay a default penalty of 500 HUF per day per Product to the Service Provider from the 8th business day following the call until the full payment is made and the Product is taken over. The Customer acknowledges that the obligation to pay a penalty is justified by the limited number of storage spaces available for storage purposes, and in case of taking up all storage spaces due to Customers' delay in receipt, the Service Provider can use additional storage spaces only against an additional storage fee. The Customer further acknowledges that the Service Provider is entitled to set off its claim for penalty against any claim from the Customer, and to account the amount of the penalty from the amounts already paid by the Customer, which applies even if the Customer exercises its right to withdraw.

If the Customer fails to make any payment at all for the Service Provider in relation to the Product and also does not take over the Product within 8 days of the notification, the contract is automatically terminated.

If the Customer has made an advance payment to the Service Provider but does not take over the Product, the Service Provider may enforce the above referred claim for penalty per day against the amount already paid by the Customer. In the event that the amount of the penalty offsettable in compliance with this clause reaches the amount already paid by the Customer, the contract is automatically terminated and the Service Provider shall have no repayment obligation towards the Customer.

If the Customer has paid the full purchase price to the Service Provider but does not take over the Product, the Service Provider may enforce the above referred claim for penalty per day against the amount already paid by the Customer. In the event that the amount of the penalty offsettable in compliance with this clause reaches the amount already paid by the Customer, the contract is automatically terminated and the Service Provider shall have no repayment obligation towards the Customer.

4.3. In unique situations, the Service Provider may need to transport a Product from another store in order to be able to fulfil your order, in which case the delivery time may be extended by a few days. Please contact the Service Provider at one of the specified contact details should you wish to inquire about the date of delivery of the package in advance. If, for technical reasons, an incorrect price or a Product that is no longer available appears on the Website, or if the ordered quantity of a Product is not available, the Service Provider's staff shall contact the Customer by phone or e-mail for consultation during the inspection of the order before sending the Confirmation. Such orders shall be considered valid by the Service Provider only after consultation with the Customer, having his/her consent. Therefore, the Products and prices on the Website do not qualify as an offer, but are for information purposes only.

PRICES AND PAYMENT TERMS

5.1. The purchase price is always the amount indicated next to the selected Product, which includes value added tax, unless otherwise stated. The purchase price of the Products includes the cost of packaging. Gift wrapping is also available for extra charge.

5.2. The Service Provider reserves the right to change the prices of Products that can be ordered from the Webshop, provided that such amendment takes effect at the same time as published on the Website. The change of price may not adversely affect the purchase price of Products already ordered. The Service Provider gives no refund in the event of a price decrease between the order and the receipt of the Product. Prices and promotions displayed on the Website in some cases only apply to orders placed on the Website.

5.3. Bank Transfer

Should the Customer select bank transfer payment for any of the Products, the payment obligation may be fulfilled as follows. The Service Provider shall send its bank account number in the confirmation/order, which is the dollowing, unless otherwise specified: 11738008-21493588-00000000 OTP Magyarország (IBAN szám: HU48 1173 8008 2149 3588 0000 0000). The amount shall be considered to be paid once it is credited to the Service Provider’s bank account by the account keeping the bank. After the amount is credited, the Service Provider shall start the delivery of the package. The package delivered shall also contain the necessary supporting documents.

Please complete your bank transfer within the payment period agreed with the Service Provider (and set out in the order). If the price of the Product is not credited to the Service Provider’s above bank account within such period, the Service Provider may withdraw from the contract.

5.4. The Customer shall, of course, have the option to pay in cash at the Service Provider's premises defined in these T&Cs or, in the case of home delivery in cash, to the person performing the delivery. In case of delivery of larger Products, the Service Provider cannot provide cash payment option on delivery. In the case of home delivery, a VAT invoice shall be included in the package. Payment of the delivery and installation fee is only in cash, at the time of the receipt, to the employee of the company performing the delivery or installation.

5.5 Cash on delivery

Cash on delivery payment opportunity under HUF 70.000.

GUARANTEE, WARRANTY, WITHDRAWAL

If the Product is damaged, defective or the Customer has received a Product other than the one ordered but does not wish to exercise its right of withdrawal as described below, or is not able to do so due to the absence of any of the conditions below, the Customer shall either present the Product in person or send appropriate photographs of the reasons underlying the objection to service@iddesign.hu and the Service Provider shall inform the Customer about the guarantee and warranty rights related to the Product (in particular the return, repair or replacement of the Product). If the Service Provider considers that the Customer is not entitled to or excluded from exercising warranty rights under the following information and the applicable laws, it shall inform the Customer in writing with due reasoning.

6.1 Warranty

6.1.1. In what cases can Customers exercise warranty rights?

In case of lack of conformity by the Service Provider, Customers may enforce a warranty claim against the Service Provider in accordance with the provisions of Act V of 2013 on the Civil Code.

6.1.2. What are the Customers’ rights of the based on a warranty claim?

Customers may apply the following warranty claims at his or her discretion:

Customers may request repair or replacement unless compliance with the chosen warranty right is impossible or it results in disproportionate expenses on the Service Provider’s part as compared to the alternative remedy. If the Customer has not requested or could not request repair or replacement, he or she may ask for a commensurate reduction in the consideration, repair the defect himself or have it repaired at the Service Provider’s expense, or as a last solution, to withdraw from the contract.

The Customer shall be entitled to switch from the selected warranty right to another, however, the cost of such switch shall be covered by the Customer, unless it was made necessary by the Service Provider’s conduct or for other reasons.

6.1.3. What is the deadline for Customers to enforce their warranty claim?

The Customer is required to inform the Service Provider of any lack of conformity without delay, but no later than within two months of the time it is detected. However, Customers may no longer enforce their warranty rights beyond the limitation period of two years from the performance of the contract. In case of second-hand items, the deadline is one year. The Service Provider does not sell second-hand Products.

6.1.4. Against who can Customers enforce their warranty claim?

Customers may enforce their warranty claim against the Service Provider.

6.1.5. What other requirements exist for enforcing warranty rights?

Within six months of the purchase, there are no requirements for enforcing your warranty claim other than a description of the defect, if the Customer can prove that the Product or the service was provided by the Service Provider. However, after six months of the purchase, Customers are obliged to prove that the defect detected by the Client existed at the time of the purchase.

6.2 Product guarantee

6.2.1. In what cases may Customers exercise their product guarantee right?

In the event of lack of conformity, Customers may enforce a warranty claim or product guarantee claim.

6.2.2. What are the Customers’ rights related to a product guarantee claim?

As a product guarantee Claim, Customers may demand repair or replacement of the defective Product.

6.2.3. In what case is the Product considered defective?

A Product shall be deemed defective if it does not meet the requirements related to conformity in effect at the time of placing on the market, or it does not meet the specifications provided by the manufacturer.

6.2.4. What is the deadline for Customers to enforce their product guarantee claim?

Customers may enforce their product guarantee claim within two years of the Product being placed on the market by the manufacturer. This deadline shall apply with prejudice.

6.2.5. Against whom and under what other conditions can Customers enforce product guarantee claims?

Customers may exercise product guarantee claims only against the manufacturer or distributor of movable property. In case of a product guarantee claim the lack of conformity must be proven by the Customer.

6.2.6. In which cases is the manufacturer (distributor) released of its product guarantee obligation?

The manufacturer (distributor) shall be released of product guarantee obligation only if able to prove that: (i) he manufactured or placed the Product on the market in the course of operations other than in the course of its business activity or for purposes relating to his profession, or (ii) the state of scientific and technical knowledge at the time of putting the Product into circulation was not such as to enable the existence of a defect to be discovered, or (iii) the defect in the product arises from the application of a regulation or a regulatory provision prescribed by the authorities. It is sufficient for the manufacturer (distributor) to prove only one reason for the relief.

Please note that both warranty and product guarantee claims may not be enforced simultaneously due to the same defect. However, if a product guarantee claim is successfully enforced, the Customer may enforce its warranty claim against the manufacturer for the replaced Product or the repaired part.

6.3 Commercial guarantee

6.3.1. In what cases may Customers exercise their right to commercial guarantee?

In the case of lack of conformity, the Service Provider shall, in respect of Products over HUF 10,000, apply the provisions of 151/2003. (IX.22.) Government Decree on commercial guarantee on certain durable consumer goods.

6.3.2. What are the conditions for commercial guarantee?

Warranty Rights

For furniture products and their accessories, the Service Provider fulfils its warranty obligation by, at its discretion, repairing or replacing any parts whose malfunction arises from a product defect. If repair or replacement is not possible, the Service Provider shall refund the purchase price as shown on the invoice or receipt.

The Customer may, at their choice, enforce a claim for repair at the Service Provider’s registered office, any of its sites, branch offices, or at the repair service indicated on the warranty certificate.

The Service Provider shall not be liable for damages resulting from, among others, improper use during the warranty period, natural wear and tear, installation of foreign parts, or repairs carried out by third-party workshops. Accordingly, the Service Provider can only accept a complaint if the Product has not been affected by the external causes mentioned in this clause.

Enforcement Deadline

The warranty claim can be asserted during the warranty period, which is determined in accordance with Government Decree 151/2003 (IX. 22.) as follows:

a) One year in case of a sales price of HUF 10,000 or more but not exceeding HUF 100,000,
b) Two years in case of a sales price exceeding HUF 100,000 but not exceeding HUF 250,000,
c) Three years in case of a sales price over HUF 250,000.

Failure to observe these deadlines results in loss of rights. However, if the Product is repaired, the warranty period is extended from the date of handover for repair by the time during which the Customer could not use the Product appropriately due to the defect.

The warranty period begins upon the handover of the Product to the Customer, noting that the Products do not require commissioning.

Handling of Warranty Claims

In handling repairs, the Service Provider shall endeavour to complete the repair within 15 days. The period allowed for repair begins upon the receipt of the Product.

If the repair or replacement takes longer than fifteen days, the Service Provider shall inform the Customer of the expected duration of the repair or replacement.

If during the warranty period the Product is found to be irreparable at the first repair attempt by the Service Provider, and unless otherwise directed by the Customer, the Service Provider shall replace the Product within eight days. If replacement is not possible, the Service Provider shall refund the purchase price shown on the invoice or receipt within eight days.

By accepting the Terms & Conditions, the Customer agrees that the Service Provider may provide information electronically or by another method suitable for verifying receipt by the Customer.

If the Service Provider is unable to repair the Product within 30 days:

if the Customer agrees, a later deadline for repair may be set, or
if the Customer does not agree to a later repair, or fails to communicate, the Product shall be replaced within eight days after the unsuccessful 30-day period, or
if replacement is not possible, the purchase price shown on the invoice or receipt shall be refunded within eight days after the unsuccessful 30-day period.

If the Product fails for the fourth time, the Customer is entitled to:

request a repair claim from the Service Provider, or
instead of repair, request a proportional reduction in the purchase price under Section 6:159 (2) b) of the Civil Code, or
instead of repair, request that the Product be repaired by a third party at the Service Provider’s cost under Section 6:159 (2) b) of the Civil Code, or
if the Customer does not exercise these rights or fails to respond, the Product shall be replaced within eight days, or if replacement is not possible, the purchase price shall be refunded within eight days.

Products subject to mandatory warranty which are permanently connected, or weigh more than 10 kg, or cannot be transported as hand luggage on public transport must be repaired at their place of operation. If on-site repair is not feasible, the dismantling and re-installation, and transportation to/from the service shall be handled by the business or, in the case of a claim filed directly with the repair service, by the repair service.

The Customer is obliged to send all notifications related to the warranty to service@iddesign.hu or report by phone at 06-70-600-8819.

6.3.3. In which cases is the Service Provider relieved of its guarantee obligation?

The Service Provider shall be released from liability if it is able to prove that the cause of the defect occurred after performance. Please note that due to the same defect, Customers may not enforce both warranty and commercial guarantee claims or product guarantee and commercial guarantee claims simultaneously, otherwise the rights arising from the commercial guarantee shall be due to the Customer independent of other warranty rights. In addition to the above, the Service Provider shall not be liable for any non-material, indirect or consequential damage, cost, expense, including but not limited to loss of data, loss of revenue, loss of profit, loss of business reputation, claims of third parties, suffered by Customer or third parties related or pursuant to these T&Cs.

6.4 Withdrawal

6.4.1. Pursuant to Government Decree 45/2014 (II.26.) on the detailed rules of contracts between consumers and businesses Customers (hereinafter referred to as "Consumer"), acting for purposes other than their own occupation and economic activity, may withdraw from the contract within 14 days of the date of receipt of the Product, or even before the receipt of the Product, without giving a reason. Consumers may disclose their withdrawal statement in the form specified in Annex 1 to these T&Cs or otherwise clearly worded in writing at the contact details indicated in Clause 1 of these T&Cs.

6.4.2. In case the right of withdrawal is exercised, it is the Consumers’ responsibility to return the Product to the Service Provider. Consumers shall return the Product to the Service Provider's registered office or premises specified in Clause 1 or deliver it in person to the Service Provider's registered office/premises without undue delay but in no case later than 14 (fourteen) days from the date of sending the notice of withdrawal to the Service Provider. If the Product cannot be returned by post due to its nature, the Service Provider shall arrange for its transport.

6.4.3. The Service Provider shall refund the paid amount, including the delivery fee, to the Consumer without delay after the return of the Product, but no later than within 14 days. Should the Consumer expressly choose a means of transport other than the cheapest standard means of transport, the Service Provider shall not be obliged to reimburse the resulting additional costs. The Service Provider shall use a bank transfer payment method for such refund.

6.4.4. The Service Provider may withhold the refund until it has received the Product return or the Consumer has proven beyond doubt that it has been returned: the earlier of the two shall apply.

6.4.5. In case of withdrawal, the Service Provider may claim compensation from the Consumer for damages arising from the improper use of the Product(s).

6.4.6. The Consumer shall not be entitled to exercrise the right of withdrawal for Products customized for the Consumer and not pre-manufactured. This covers all Products that are not in stock and that have been manufactured with parameters specified by the Customer (e.g. color, size, number of elements, etc.) at the request of the Customer.

6.4.7. In the case of an order sent by e-mail after the personal inspection, the contract shall be concluded after sending the order form via e-mail signed by the Customer, once the Service Provider accepts that and shall be considered as a written contract. The contract concluded in this way cannot be considered as a distance contract, so the provisions of Clause 6.4 of these T&Cs do not apply to it, and the Customer who is a consumer does not have the right to withdraw.

6.5. Complaints management

6.5.1. In cases defined in Section 18 (1) of Act CLV of 1997 on consumer protection, Customers are entitled to resort to a conciliation board. Name and contact details of the conciliation board competent according to the registered office of the Service Provider: Hajdú-Bihar Megyei Békéltető Testület, address: 4025 Debrecen, Vörösmarty street 13-15., phone: +36 52 500 710, +36 52 500 745, fax: +36 52 500 720, e-mail: bekelteto@hbkik.hu.

6.5.2. The purpose of the Service Provider is to fulfill all orders in good quality and to the full satisfaction of Customers. Should Customers have a complaint about the contract or its performance, complaints may be communicated to the Service Provider at the contact details specified in Clause 1, but only in a written statement.

6.5.3. The Service Provider shall immediately examine the complaint and remedy it as necessary. Should the Customer disagree with the management of the complaint, the Service Provider shall immediately take record of the complaint and its opinion thereon, and shall provide a copy thereof to the Customer.

6.5.4. The Service Provider shall reply in writing to complaints in writing within 30 days. Reasons of a rejection must be provided. It shall keep a copy of such response for a period of 3 years and upon request it must be presented to the inspection authorities.

6.5.5. Pursuant to Regulation (EU) No 524/2013 of the European Parliament and of the Council of 21 May 2013 on online dispute resolution for consumer disputes (hereinafter referred to as “Regulation”), the European Commission has established an online dispute resolution platform. According to the Regulation, communication between consumers residing in the European Union and service providers established in the European Union regarding the obligations arising from online service contracts, such as the out-of-court settlement of financial consumer disputes related to online contracts, should be provided to consumers through this platform. The Online Dispute Resolution Platform is available to Consumers from 15 February 2016. The ODR platform is available on the following electronic link: http://ec.europa.eu/odr.

Appendix 1:

Statement form for withdrawal

(fill in and return only if you intend to withdraw from the contract (Clause 6.4 of these T&Cs))

To: *

I, the undersigned, state that I/we exercise my/our right of withdrawal in respect of the purchase contract of the following product(s): *

Date of conclusion of the contract/date of receipt: *

Name(s) of the consumer(s):

Address(es) of the consumer(s):

Signature(s) of the consumer(s): (only for statements made on a hard copy)

Date

Imprint:

IDdesign webshop is operated by Danconcept Kft.

Registered office: 4026 Debrecen, Hunyadi street 14.

Tax number: 14221776-2-09

Company registration number: 09-09014581

Registration authority: Company Registry Court of Debrecen Regional Court

Email: maxcity@iddesign.hu

IDdesign webshop cares for the enforcement of the constitutional fundamental right to the protection of the personal data of its customers. Respect for the right of information self-determination of our registered customers is a fundamental principle of our company.

Based on this, we process the personal data of our customers always in accordance with the provisions of the applicable legislation, paying particular attention to the provisions of Act LXIII of 1992 on the Protection of personal data and the publicity of data of public interest, Act CVIII of 2001 on Electronic commerce and on information society services and Act XLVIII of 2008 on Essential conditions of and certain limitations to business advertising activity.

LEGAL BASIS AND PURPOSE OF PROCESSING

Data provision on the website of the IDdesign webshop is voluntary. By registering on iddesign.hu, the customer gives his/her consent to the processing of his/her personal data. The legal bases for data processing are the consent of the data subject based on Section 3 (1) a) of Act LXIII of 1992 on, Section 13/A of Act CVIII of 2001 on Electronic commerce and on information society services, and Section 6 (5) of Act XLVIII of 2008 on Essential conditions of and certain limitations to business advertising activity. Registration is a condition for making purchases on the website, which is repeated every time you make a purchase. Data provided in the IDdesign webshop are recorded in order to identify the customers registered on the website, to distinguish the customers, to contact the customers, to order online products, to prepare statistical reports, to send newsletters and for marketing purposes.

SCOPE OF PERSONAL DATA, PERIOD OF PROCESSING

The following personal data are processed in the case of online orders: the customer's first and last name, address (postal code, town, street, house number), e-mail address, telephone number, delivery address, (city, postal code, street, house number, floor level, door), surname and first name for billing, as well as billing address (postal code, lot, street, house number). If you would like to have the invoice issued for your company, please provide the following information. (Company name, tax number, postal code, settlement, street, house number, floor level, door)

Personal data will be erased at the request of the registered customer or in the event of the termination of the relevant data processing purpose or once the statutory deadline for storing such data expires.

SECURITY MEASURES, TECHNICAL INFORMATION

The IDdesign webshop processes personal data at the data controller’s and the data processor’s registered address.

The data is processed confidentially by the IDdesign webshop. We take all necessary security and technical measures to prevent unauthorized disclosure of personal data provided by our registered customers before third parties. The IDdesign webshop shall provide the data essential for the performance of the contract only to the delivery subcontractors, and no further transfer of personal data shall be performed.

The IDdesign webshop protects personal data specifically against unauthorized access, accidental alteration, damage, erasure and disclosure.

The html code of the portal contains a link from an external server independent of IDdesign’s. The data controller can provide further information on the details of the data processing. It is available at http://www.google.com/analytics/.

The provider (Google) places a small data package called a cookie on the user's computer for web analytics measurements. The user can delete the cookie from his/her own computer or set his/her browser to disable the use of cookies.

IDdesign is available for its customers at any time to provide information about their processed personal data at the written request of the registered customer. Our customers can change and update their data at maxcity@iddesign.hu at any time.

It is a mutual interest of the IDdesign webshop and its customers that the personal data provided be accurate, complete and up-to-date. Therefore, our customers are obliged to guarantee that the data provided are correct, and IDdesign does not accept responsibility for the personal data provided.

We send newsletters to all users who subscribe to our newsletter service. All our newsletters provide information on how to unsubscribe from this service.

If there is an imminent risk of an infringement of personal data or its occurrence, our customers may file a complaint with the Data Protection Supervisor or make use of the remedies provided by Act XIII of 1992.

DATA OF THE CONTROLLER

The operator: Danconcept Kereskedelmi és Szolgáltató Kft. as the operator of iddesign.eu and iddesign.eu/en website

Registered office: 4026 Debrecen, Hunyadi utca 14.

Company registration number: 09-09014581

Registration authority: Company Registry Court of Debrecen Regional Court

Tax number: 14221776-2-09

E-mail:maxcity@iddesign.hu

STORAGE PROVIDER DETAILS::

Name: UNAS Online Kft.

Mailing address: 9400 Sopron, Kőszegi út 14.

E-mail address: unas@unas.hu

Phone number: +36-99/200-200

DATA OF THE DATA PROCESSOR

Name: Linuxweb Informatikai Kft

Registered office: 4034 Debrecen, Sólyom utca 28.

Company registration number: 09-09-014362

Data Recipients and Data Processors Related to Product Delivery

1. GLS

Recipient Name: GLS General Logistics Systems Hungary Csomag-Logisztikai Kft.
Registered Office: 2351 Alsónémedi, GLS Európa u. 2.
Phone Number: +36 29 886 700
Tax Number: HU12369410
Company Registration Number: 13-09-111755
Email: info@gls-hungary.com
Website: https://gls-group.com

The courier service cooperates in the delivery of the ordered goods based on a contract with the Data Controller. The courier handles the received personal data according to the privacy policy available on its website.

2. MPL (Hungarian Post)

Recipient Name: Magyar Posta Zrt.
Registered Office: 1138 Budapest, Dunavirág utca 2-6.
Phone Number: +36 1 767 8200
Tax Number: 10901232-2-44
Company Registration Number: 01-10-042463
Email: ugyfelszolgalat@posta.hu
Website: http://www.posta.hu

3. Bútor24

Recipient Name: MONFIX Kft.
Registered Office: H–2040 Budaörs, Puskás Tivadar út 4.
Phone Number: +36 20 466 4444
Tax Number: 25847013-2-13
Company Registration Number: 13-09-184903
Email: info@butor24.hu
Website: http://butor24.hu

4. HDT

Recipient Name: GE Logisztika Kft.
Registered Office: 1116 Budapest, Hunyadi János út 162.
Phone Number: +36 20 557 4499
Tax Number: 24067029-2-43
Company Registration Number: 01-09-290441
Email: info@homedt.hu
Website: https://www.homedt.hu

Description of Data Processing Performed During Webshop Operation

Information about the Use of Cookies

What is a cookie?

The Data Controller uses so-called cookies when visiting the website. A cookie is a small package of information consisting of letters and numbers, which our website sends to your browser in order to save certain settings, facilitate the use of the website, and collect some relevant statistical information about our visitors.

Some cookies do not contain personal information and cannot be used to identify individual users. However, some cookies contain unique identifiers – a secret, randomly generated string – stored on your device, which can identify you. The duration of each cookie is specified in its corresponding description.

Legal basis for cookies

The legal basis for data processing is your consent, pursuant to Article 6(1)(a) of the GDPR.

Main types of cookies used on the website

Strictly necessary cookies: These cookies are essential for using the website and enable the basic functions of the site. Without these cookies, many features of the website would not be available. Their lifespan is limited to the duration of the session.

Cookies for improving user experience: These cookies collect information about how users use the website, such as which pages are visited most frequently or which error messages occur. These cookies do not collect personally identifiable information, only general, anonymous data. The data collected is used to improve the performance of the website. Their lifespan is limited to the duration of the session.

Examples of specific cookies used:

employee_login_last_email: Stores the email used for login until the browser is closed.
ealrm, ealem, ealpw: Ensures persistent login. Lifespan: 180 days.
come_from: Handles login redirects. Lifespan: 10 minutes.
predictionio: User identifier cookie for personalized ad recommendations. Lifespan: 3 months.
currency: Stores the selected currency. Lifespan: 30 days.
Google Adwords cookies: Used for remarketing, conversion tracking, and displaying relevant ads based on previous interactions.
Google Analytics cookies: Collect anonymized statistical information to help website owners understand visitor behavior and improve site performance. The main cookie used is “__ga.”
Remarketing cookies: Show targeted ads on Google Display Network and other websites based on previous visits or searches.

Other cookies:

Session cookies: Store visitor location, browser language, and payment currency. Lifespan: browser session or max 2 hours.
Referrer cookies: Record which external page the visitor came from. Lifespan: browser session.
Last viewed product cookie: Records recently viewed products. Lifespan: 60 days.
Last viewed category cookie: Records the last viewed category. Lifespan: 60 days.
Recommended products cookie: Stores products for “recommend to a friend” feature. Lifespan: 60 days.
Mobile version/design cookie: Detects device type and switches to full view on mobile. Lifespan: 365 days.
Cookie acceptance cookie: Records acceptance of cookie notice. Lifespan: 365 days.
Cart cookie: Stores items added to the cart. Lifespan: 365 days.
Smart offer cookie: Stores conditions for showing personalized offers (e.g., prior visits, orders). Lifespan: 30 days.
Logout #2 cookie: Logs the visitor out after 90 days. Lifespan: 90 days.
Backend identifier cookie: Identifies the backend server serving the website. Lifespan: browser session.
Facebook Pixel (Facebook cookie): Tracks conversions, creates custom audiences, and provides detailed analytics of website visitors. Allows personalized ads on Facebook. Facebook’s privacy policy can be found here: https://www.facebook.com/privacy/explanation

If you do not accept the use of cookies, certain features may not be available to you.
For detailed information on how to delete cookies, please refer to the links below:

Internet Explorer: http://windows.microsoft.com/en-us/internet-explorer/delete-manage-cookies#ie=ie-11
Firefox: https://support.mozilla.org/en-US/kb/cookies-information-websites-store-on-your-computer
Mozilla (HU): https://support.mozilla.org/hu/kb/weboldalak-altal-elhelyezett-sutik-torlese-szamito
Safari: https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/mac
Chrome: https://support.google.com/chrome/answer/95647
Edge: https://support.microsoft.com/hu-hu/help/4027947/microsoft-edge-delete-cookies

Third-party cookies:

Google: https://www.google.com/policies/technologies/types/
Privacy information: https://www.google.com/analytics/learn/privacy.html?hl=hu
Hotjar: https://www.hotjar.com/legal/compliance/gdpr-commitment

Remarketing:
Data processing is performed using cookies for remarketing purposes.

Processed data: Data handled by the cookies listed in the cookie notice.
Duration of data processing: According to the individual cookie’s storage period. Further information is available here:
- Google general cookie information: https://www.google.com/policies/technologies/types/
- Google Analytics cookie usage: https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage?hl=hu
- Facebook settings: https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen

Legal basis for data processing:
Your voluntary consent, given by using the website, serves as the legal basis for data processing under Article 6(1)(a) of the GDPR.

Use of Social Media Plugins

Our website includes the following social media buttons:

Facebook Inc., 1601 S California Ave, Palo Alto, CA 94304, USA
Privacy policy: https://www.facebook.com/privacy/explanation
Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA
Privacy policy: https://www.google.com/policies/privacy/
Instagram LLC., 1601 Willow Road, Menlo Park, CA 94025, USA
Privacy policy: https://help.instagram.com/155833707900388

YouTube Video Integration

We embed YouTube videos hosted on http://www.YouTube.com.

Third-party provider: YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.
Your data will not be shared with third parties without starting the video.
YouTube Privacy Policy: https://www.google.com/intl/en/policies/privacy

Google Analytics

Our website uses Google Analytics, provided by Google Inc., which collects data using cookies for analytical purposes.

More information: https://support.google.com/analytics/

Hotjar

To optimize our website, we use Hotjar software, which records every user visit and produces analytical reports.

More information and GDPR compliance: https://www.hotjar.com/legal/compliance/gdpr-commitment

Data Storage

Personal data collected through newsletter subscriptions on our website (such as name, email address, phone number, etc.) is stored in the Mailchimp system.

Mailchimp Privacy Policy: https://kb.mailchimp.com/accounts/management/about-the-general-dataprotection-regulation

Further Data Processing

If the Data Controller intends to carry out any additional data processing, prior notice will be provided regarding the essential circumstances of such processing, including:

The legal basis for data processing,
The purpose of data processing,
The categories of personal data processed,
The duration of data processing.

Please note that the Data Controller is obliged to comply with written data requests from authorities based on statutory authorization. The Data Controller maintains a record of data transfers in accordance with Section 15 (2)-(3) of the Hungarian Information Act (Infotv.), detailing which authority received which personal data, on what legal basis, and when. Information regarding such records is available upon request, except where disclosure is prohibited by law.

Newsletter-Related Data Processing by Service Providers

Mailchimp

Company Name: The Rocket Science Group LLC.
Address: 675 Ponce de Leon Ave NE, Suite 5000, Atlanta, GA 30308, USA
Email: privacy@mailchimp.com
Website: https://mailchimp.com/

The Data Processor acts under a contract with the Data Controller to facilitate newsletter distribution. In this process, the Data Processor handles the subscriber’s name and email address strictly to the extent necessary for sending newsletters.

WHAT YOU NEED TO KNOW ABOUT OUR DATA MANAGEMENT FOR DIRECT MARKETING AND NEWSLETTER PURPOSES

By making a declaration during registration and by modifying your personal data stored in the newsletter registration area (i.e. by clearly indicating your intention to consent), you consent to us using your personal data for marketing purposes. In this case, we will also process your data for the purposes of direct marketing and sending you newsletters and advertising and other mailings, as well as sending you information and offers and/or sending you newsletters (§ 6 of the Grtv) until your consent is withdrawn.

We may send you direct business enquiries (offers, business information) even if you have not given us your prior consent, but we receive your data from third parties or if we have access to it from a source that is publicly available to anyone. We will carefully select our contracting partners as sources of data and will only enter into contracts with them and receive personal data from them if we are satisfied that they comply with data protection requirements and that they are authorised to process the personal data provided, including the transfer to us, and have your consent to be contacted directly by us for business purposes.

You may withdraw your consent to direct marketing and newsletter at any time, free of charge.

In all cases, cancellation of registration will be deemed to be a withdrawal of consent. Withdrawal of consent for processing for direct marketing and/or newsletter purposes will not be construed as withdrawal of consent for processing in relation to our website.

Invoice-Related Data Processing

Data Processor: Symbol Tech Kereskedelmi és Szolgáltató Zártkörűen Működő Részvénytársaság
Registered Address: 1138 Budapest, Váci út 198, Hungary
Phone Number: +36 1 445 1404
Email: ugyfelszolgalat@symboltech.hu
Website: https://www.symboltech.hu/

The Data Processor cooperates with the Data Controller under a contractual agreement to maintain accounting records. In this process, the Data Processor handles the subscriber’s name and address to the extent necessary for accounting purposes and for the duration required by Section 169 (2) of the Hungarian Accounting Act (Sztv.), after which the data is deleted.

Online Payment-Related Data Processing

Data Processor: OTP Mobil Szolgáltató Kft.
Registered Address: 1143 Budapest, Hungária krt. 17-19, Hungary
Phone Number: +36 1/20/30/70 3-666-611
Email: ugyfelszolgalat@simple.hu
Website: https://simple.hu

The Data Processor cooperates with the Data Controller under a contractual agreement to facilitate online payment transactions. In this process, the Data Processor handles the customer’s billing name, address, order number, and order date for the duration of the civil law limitation period.

YOUR RIGHTS REGARDING DATA PROCESSING

During the period of data processing, you are entitled to the following rights in accordance with the Regulation:

The right to withdraw consent
The right to access personal data and information related to data processing
The right to rectification
The right to restrict processing
The right to erasure
The right to object
The right to data portability

If you wish to exercise your rights, it will involve your identification, and the Data Controller will need to communicate with you. For identification purposes, it will be necessary to provide personal data (but identification can only be based on data that the Data Controller already processes about you). In addition, complaints related to your data processing will be available in the Data Controller’s email account within the time frame specified in this Privacy Notice.

If you were our customer and wish to identify yourself for complaint handling or warranty purposes, please provide your order ID. This will allow us to identify you as a customer.

The Data Controller will respond to complaints regarding data processing within a maximum of 30 days.

Right to Withdraw Consent

You have the right to withdraw your consent to data processing at any time. In such a case, the provided data will be deleted from our systems. Please note, however, that if the order has not yet been fulfilled, withdrawal may result in the inability to complete delivery. Furthermore, if the purchase has already been completed, accounting regulations prevent us from deleting invoice-related data from our systems. Additionally, if you have any outstanding obligations towards us, we may still process your data to protect our legitimate interests in debt collection.

Right of Access to Personal Data

You have the right to receive feedback from the Data Controller regarding whether your personal data is being processed. If data processing is taking place, you are entitled to:

Access the personal data being processed, and
Receive the following information from the Data Controller:
- The purposes of data processing;
- The categories of personal data being processed about you;
- Information about the recipients or categories of recipients with whom the personal data has been or will be shared;
- The intended duration of storage of personal data, or if not possible, the criteria used to determine that duration;
- Your right to request correction, deletion, or restriction of your personal data, and the right to object to the processing of such data if it is based on legitimate interests;
- The right to lodge a complaint with the supervisory authority;
- If the data was not collected directly from you, all available information about the source;
- The existence of automated decision-making (including profiling), as well as meaningful information about the logic involved and the significance and expected consequences of such processing for you.

The exercise of this right may be aimed at verifying the lawfulness of data processing. Therefore, if multiple requests for information are made, the Data Controller may charge a reasonable fee to cover the cost of providing the information.

Right of Access to Personal Data

The Data Controller ensures access to personal data in the following manner: after verifying your identity, the Data Controller will send you the processed personal data and related information by email. If you have a registered account, access is provided by allowing you to view and verify the personal data processed about you by logging into your user account.

Please indicate in your request whether you are seeking access to your personal data or information related to data processing.

Right to Rectification

You have the right to request that the Data Controller correct any inaccurate personal data concerning you without undue delay.

Right to Restrict Processing

You have the right to request that the Data Controller restrict the processing of your personal data if any of the following conditions apply:

You contest the accuracy of the personal data; in this case, the restriction applies for a period allowing the Data Controller to verify the accuracy of the personal data. If the data is found to be accurate immediately, no restriction will be applied;
The processing is unlawful, and you oppose the deletion of the data for any reason (e.g., because the data is important for asserting your legal claims), in which case you request restriction instead of deletion;
The Data Controller no longer needs the personal data for the purposes of the processing, but you require them for the establishment, exercise, or defense of legal claims; or
You have objected to the processing, but the Data Controller has legitimate grounds that override your interests, in which case processing must be restricted until it is determined whether the Data Controller’s legitimate grounds prevail over your rights.

Where processing is restricted, such personal data may only be processed—with the exception of storage—with your consent, for the establishment, exercise, or defense of legal claims, to protect the rights of another natural or legal person, or for important reasons of public interest of the Union or a Member State.

The Data Controller will notify you in advance (at least 3 working days before lifting the restriction) if the restriction on processing is lifted.

Right to Erasure (“Right to be Forgotten”)

You have the right to request that the Data Controller delete your personal data without undue delay if any of the following grounds apply:

The personal data are no longer necessary for the purposes for which they were collected or otherwise processed;
You withdraw your consent and there is no other legal basis for processing;
You object to processing based on legitimate interests and there is no overriding lawful reason (i.e., legitimate interest) for the processing;
The personal data have been unlawfully processed and this has been established based on your complaint;
The personal data must be erased to comply with a legal obligation under Union or Member State law applicable to the Data Controller.

If the Data Controller has disclosed the personal data concerning you for any lawful reason, and is required to delete it for any of the reasons listed above, the Data Controller shall, taking into account the available technology and the cost of implementation, take all reasonably practicable steps—including technical measures—to inform other data controllers who are processing the personal data that you have requested the deletion of any links to, copies, or duplicates of the personal data in question.

Exceptions to the Right to Erasure

The right to erasure does not apply if processing is necessary for:

Exercising the right of freedom of expression and information;
Compliance with a legal obligation under Union or Member State law to which the Data Controller is subject (for example, invoicing, where the retention of invoices is legally required), or for the performance of a task carried out in the public interest or in the exercise of official authority vested in the Data Controller;
The establishment, exercise, or defense of legal claims (for instance, if the Data Controller has a claim against you that has not yet been settled, or if a consumer or data protection complaint is being processed).

Right to Object

You have the right to object at any time, for reasons related to your particular situation, to the processing of your personal data based on legitimate interests. In such a case, the Data Controller shall no longer process your personal data, unless it demonstrates compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or for the establishment, exercise, or defense of legal claims.

If personal data is processed for direct marketing purposes, you have the right to object at any time to the processing of your personal data for such purposes, including profiling to the extent that it is related to direct marketing. If you object, your personal data shall no longer be processed for these purposes.

Right to Data Portability

If the processing is carried out by automated means or based on your voluntary consent, you have the right to receive the personal data you provided to the Data Controller in a structured, commonly used, and machine-readable format (e.g., XML, JSON, or CSV), and, where technically feasible, to request that the Data Controller transmit those data directly to another data controller.

Automated Decision-Making

You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you. In such cases, the Data Controller shall implement appropriate measures to protect your rights, freedoms, and legitimate interests, including at least the right to obtain human intervention, express your point of view, and challenge the decision.

The above does not apply if the decision is:

Necessary for the conclusion or performance of a contract between you and the Data Controller;
Authorized by Union or Member State law applicable to the Data Controller, which also lays down suitable measures to protect your rights, freedoms, and legitimate interests; or
Based on your explicit consent.

REGISTRATION IN THE DATA PROTECTION RECORD

Pursuant to the provisions of the Hungarian Information Act (Infotv.), the Data Controller was required to register certain data processing activities in the data protection register. This registration obligation ceased on 25 May 2018.

DATA SECURITY MEASURES

The Data Controller declares that it has implemented appropriate security measures to protect personal data against unauthorized access, alteration, transmission, disclosure, deletion or destruction, as well as accidental loss or damage, and inaccessibility due to changes in applied technology.

The Data Controller takes all reasonable organizational and technical measures to ensure that its data processors also implement appropriate data security measures when handling your personal data.

REMEDIES

If you believe that the Data Controller has violated any legal provision concerning data processing, or has failed to comply with any of your requests, you may initiate an investigative procedure with the Hungarian National Authority for Data Protection and Freedom of Information (address: 1363 Budapest, P.O. Box 9; email: ugyfelszolgalat@naih.hu) to remedy the alleged unlawful data processing.

Furthermore, please note that in the event of a violation of the legal provisions regarding data processing, or if the Data Controller fails to comply with any of your requests, you may also file a civil lawsuit against the Data Controller before a court.

AMENDMENT OF THE PRIVACY POLICY

The Data Controller reserves the right to modify this Privacy Policy in a manner that does not affect the purpose or legal basis of data processing. By continuing to use the website after the changes take effect, you accept the amended Privacy Policy.

If the Data Controller intends to process the collected data for a purpose other than the original purpose of collection, you will be informed before such additional processing about the purpose of the processing and the following information:

The duration of storage of personal data, or if that is not possible, the criteria used to determine that period;
Your right to request access to, rectification, deletion, or restriction of the processing of your personal data, and in the case of data processing based on legitimate interests, your right to object to the processing; in the case of processing based on consent or contractual relationship, your right to request data portability;
In the case of consent-based processing, that you may withdraw your consent at any time;
Your right to lodge a complaint with the supervisory authority;
Whether the provision of personal data is based on legal or contractual obligation, or is a prerequisite for entering into a contract, and whether you are required to provide your personal data, as well as the potential consequences of failing to provide such data;
The fact of automated decision-making (if such a process is used), including profiling, and, at a minimum in these cases, meaningful information about the logic involved and the expected consequences of such processing for you.

Processing may only begin after this information is provided, and if the legal basis of processing is consent, you must also give your explicit consent in addition to being informed.

This document contains all relevant information regarding data processing in connection with the operation of the webshop, in accordance with the European Union Regulation 2016/679 on General Data Protection (GDPR) and Act CXII of 2011 on the Right of Informational Self-Determination and on Freedom of Information (Infotv.).